Gemma Boots by Justin
Pickup available at 739 Van Fossan Rd
Usually ready in 24 hours
What ISN’T to love about a good pair of cowboy boots? With the easy on/easy off design, hardworking attitude, and a touch of style that makes them perfect for the barn or the barn dance, it’s no wonder why cowboy boots are so well loved as work boots and fashion footwear. And when you're wearing Justin boots, you can add comfort and style to the list of reasons why you love your women's boots. Take a look at these ~Justin Gemma Women’s GY9903 Brown 8-Inch General Toe Cowboy Boots - everything about them is tough and ready for anything, but the added dash of fun feminine style is everything with these dark brown and pink cowgirl boots. The 8-inch height is not as tall as traditional styles, and the shorter, flatter heels also feel more like a boot than the traditional cowboy heels. These features and more add up to the perfect pair of cowboy style general toe boots for ladies who love to have a little style in their day, even when there are chores to be done.
- Full-grain leather
- 8" shaft
- Round toe
- Fabric lining
- J-flex cushion insole
- Shaft embroidery
- Rubber outsole
- Stockman heel
- Style: GY9903
*All Monitors View Colors Differently!
Proposition 65 Warning for California Residents.
Shipping
Shipping Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Orders placed after [cutoff time, if any] will be processed the next business day.
During peak seasons or sales events, processing times may be slightly extended.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times are provided by the shipping carrier and are not guaranteed. We are not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take up to 24 hours to appear.
Lost, Delayed, or Missing Packages
Once an order leaves our facility, it is in the care of the shipping carrier.
If tracking shows “delivered” but the package is missing, customers must:
Check with household members or neighbors
Contact the carrier directly
We are not responsible for packages marked as delivered by the carrier.
If a package is lost in transit (never marked delivered), please contact us within [X] days so we can assist with a claim when applicable.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage and packaging so we can assist.
International Shipping (if applicable)
International shipping times vary by destination. Customers are responsible for any customs duties, taxes, or fees.
Contact Us
For shipping-related questions, please contact us at:
📧 hendersonswestern@yahoo.com
📞 740-988-4700
Returns/Exchanges
Return Eligibility
We accept returns and exchanges within 30 days of delivery.
To be eligible:
Items must be unused, unworn, and in original condition
Tags must be attached
Original packaging must be included
Final sale items are not eligible for return or exchange.
Non-Returnable Items
The following items cannot be returned:
Clearance or final sale items
Gift cards
Personalized or custom items
Items showing signs of wear, damage, or use
Exchanges
We are happy to exchange items for a different size or style, subject to availability.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect
We recommend contacting us before sending an exchange to ensure availability
Return Process
To start a return:
Use the return form in the package.
We provide a return label in the package. We will deduct the amount of the return shipping from the refund.
Ship the item back or simply visit us in store to return!
Refunds
Once your return is received and inspected:
Approved refunds will be issued to the original form of payment
Refunds are processed within 5–10 business days
Original shipping charges are non-refundable
Return Shipping Costs
Customers are responsible for return shipping
Shipping fees are non-refundable
We are not responsible for lost or damaged return shipments- If an order was shipped via Free Shipping to you, there will still be shipping costs back to us.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos so we can assist.
Contact Us
Questions about returns or exchanges?
📧 hendersonswesternstore@yahoo.com
Proposition 65 (Prop 65)
⚠️ WARNING: This product can expose you to chemicals including [chemical name], which is known to the State of California to cause cancer and/or birth defects or other reproductive harm.
For more information, go to www.P65Warnings.ca.gov
Computer Monitors
We strive to display product colors as accurately as possible; however, each screen displays colors differently, and actual colors may vary.



