Cowboy Bible Cover ~ Boot Stitch

Shipping Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Orders placed after [cutoff time, if any] will be processed the next business day.

During peak seasons or sales events, processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times are provided by the shipping carrier and are not guaranteed. We are not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take up to 24 hours to appear.

Lost, Delayed, or Missing Packages

Once an order leaves our facility, it is in the care of the shipping carrier.

• 
  If tracking shows “delivered” but the package is missing, customers must:
  
  
  Check with household members or neighbors
  
  
  Contact the carrier directly
  
  
  
• 
  We are not responsible for packages marked as delivered by the carrier.
  

If a package is lost in transit (never marked delivered), please contact us within [X] days so we can assist with a claim when applicable.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage and packaging so we can assist.

International Shipping (if applicable)

International shipping times vary by destination. Customers are responsible for any customs duties, taxes, or fees.

Contact Us

For shipping-related questions, please contact us at:

📧 hendersonswestern@yahoo.com

📞 740-988-4700

Return Eligibility

We accept returns and exchanges within 30 days of delivery.

To be eligible:

• 
  Items must be unused, unworn, and in original condition
  
• 
  Tags must be attached
  
• 
  Original packaging must be included
  

Final sale items are not eligible for return or exchange.

Non-Returnable Items

The following items cannot be returned:

• 
  Clearance or final sale items
  
• 
  Gift cards
  
• 
  Personalized or custom items
  
• 
  Items showing signs of wear, damage, or use
  

Exchanges

We are happy to exchange items for a different size or style, subject to availability.

• 
  Customers are responsible for return shipping costs unless the item arrived damaged or incorrect
  
• 
  We recommend contacting us before sending an exchange to ensure availability
  

Return Process

To start a return:

1. 
   Use the return form in the package.
   
2. 
   We provide a return label in the package. We will deduct the amount of the return shipping from the refund.
   
3. 
   Ship the item back or simply visit us in store to return!

Refunds

Once your return is received and inspected:

• 
  Approved refunds will be issued to the original form of payment
  
• 
  Refunds are processed within 5–10 business days
  
• 
  Original shipping charges are non-refundable
  

Return Shipping Costs

• 
  Customers are responsible for return shipping
  
• 
  Shipping fees are non-refundable
  
• 
  We are not responsible for lost or damaged return shipments
• If an order was shipped via Free Shipping to you, there will still be shipping costs back to us.
  

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos so we can assist.

Contact Us

Questions about returns or exchanges?

📧 hendersonswesternstore@yahoo.com

⚠️ WARNING: This product can expose you to chemicals including [chemical name], which is known to the State of California to cause cancer and/or birth defects or other reproductive harm.

For more information, go to www.P65Warnings.ca.gov

We strive to display product colors as accurately as possible; however, each screen displays colors differently, and actual colors may vary.